It could be a cleaner, the security guard, the coffee lady, the bus driver, the guy who sold me jewellery or anyone. Whenever I get impressed with a person's work attitude, I will tell myself that "This is the guy I will poach to work for my own company". And in cases when i'm extremely impressed, I get their namecard, just in case I might call them with a little proposition years down the road.
And nope, I have not yet set up any company. I preach alot about why we should step out of the comfort zone, but in the end, I'm this scary cat who talks alot but have no concrete action. I could come up with 101 reasons why I am still stuck helping people make money, but deep down, I know these are not reasons, these are my self-made excuses.
Anyway, pardon the digress.
Richard Branson is one who hires based on a person's aptitude, and I think that's so smart. Paper qualifications are over-rated. Unless you are getting IT guys, laboratory scientists or accountants, where paper qualifications correlates with how often the guy will produce results, it's better to get someone who has that aptitude, the X-factor.
A top-earning salesman related to me his story about a potential customer, a study mama from China, who would not buy a single product from him, not because his products aren't good, but because she's not buying into him. How do you trust the words of a person you only knew for a few minutes? So this top-earning salesman went the extra step out for her, teaching her how to secure her kids into her choice school over the next few days. It's something out of his jobscope, but it got her to buy into him as a friend. Soon, she started becoming his regular customer, and gave lots of referrals. Woot! $_$
Soft skills like charisma, interaction, EQ, mindset and motivation are skills I lookout for in my potential employees. It's important not to produce disgruntled employees, because low morale is infectious, and happy workers produce better results. I need to ensure that my own company doesn't fall apart when I go on a vacation with Wifey to Milan on a shopping spree.
Recently, Wifey got the chance to know most of my colleagues. And I singled out two particular colleagues who have that "it" factor that I'm looking for. Not everyone may agree with my choice, because one of my choice has some "personality problem". But I see why she has that "problem", and I am confident of turning turning it round to make her a great asset.
Be on your best behavior, kids, especially if you are dealing with clients or strangers.
The stranger who you impressed today, might be the guy who will poach you tomorrow.
And I might just be that poacher.
And been poached will certainly give you a better deal than aimlessly hunting for your own job.
About the Author: Shingo T gives extra poaching points to people in miniskirts compare to those in business trousers.